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Order Status & Tracking

French Market Lanterns

<p>All motor freight, expedited shipping charges, and extra shipping charges to Alaska, Hawaii, or Puerto Rico are non-refundable.&#xA0;</p>

All motor freight, expedited shipping charges, and extra shipping charges to Alaska, Hawaii, or Puerto Rico are non-refundable. 

Non-Refundable Shipping Charges

Shipping

Our Guarantee

Canceling Orders

Defective, Damaged, or Items Shipped in Error

Credits

Returns

Returns & Exchanges

How much does shipping cost?

Availability, Order Status, and Tracking

What payment options are available?

What do I do if I need a replacement part?

I need to make a correction to my order. What do I do?

Orders

Is it possible to configure a lantern with a straight stem instead of a yoke?

Can you convert an electric lantern to gas?

How much light does an open flame lantern offer?

What size lantern should I purchase?

Does my geographical location affect the type of lantern I should purchase?

What are the different light bulb options in an electric lantern?

What is a wind guard?

What do I need to know to mount my lantern to a post or a column?

I'd like to alter a lantern I own. Can you help with that?

Should I mix different styles of lanterns on the same building?

What size lantern should I choose based on my ceiling height?

What size gas line do I need installed for one of your lanterns?

What finishes do you offer?

Are all of your lanterns certified?

Will my lantern patina?

Can your lanterns be on a dusk to dawn timer or automatic timer?

Product Configurations

How does a gas lantern work?

How much does it cost to run a gas lantern?

Are your lanterns for indoor or outdoor use?

What are the BTU ratings per hour on your lanterns?

Lantern Operations

Do you have a showroom?

How can I contact you?

How do I find the right lantern for my application?

Website

Do you offer a program for large-scale purchases?

What is the Trade Partner Program?

How do I start using my Trade Partner discount?

How long is my Trade Partner Membership valid?

Trade Partner Program

Installation Guides

Will my lantern age over time?

Installation and Maintenance

Non-Refundable Shipping ChargesUpdated a year ago