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Order Status & Tracking

French Market Lanterns

Primo:&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;<a href="https://f.hubspotusercontent00.net/hubfs/4933759/Primo_ETL%20ATM%20Gas.pdf" target="_blank" rel="noopener">ETL Authorization to Mark|</a> <a href="https://f.hubspotusercontent00.net/hubfs/4933759/Primo_Intertek%20ETL%20Listed%20Directory%20gas%20certification.pdf" target="_blank" rel="noopener">Listed Directory</a>
Coppersmith: &#xA0;<a href="https://f.hubspotusercontent00.net/hubfs/4933759/Coppersmith_Certificate-Of-Compliance.pdf" target="_blank" rel="noopener">Certificate of Compliance</a>
Flambeaux:&#xA0; &#xA0; <a href="https://f.hubspotusercontent00.net/hubfs/4933759/Flambeaux%20cETL.png" target="_blank" rel="noopener">cETL&#xA0;</a>&#xA0;| <a href="https://f.hubspotusercontent00.net/hubfs/4933759/Flambeaux%20ETL.png" target="_blank" rel="noopener">ETL</a>
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Primo:               ETL Authorization to Mark| Listed Directory

Coppersmith:  Certificate of Compliance

Flambeaux:    cETL  | ETL

 

Are all of your lanterns certified?

Product Configurations

Our Guarantee

Canceling Orders

Defective, Damaged, or Items Shipped in Error

Credits

Returns

Returns & Exchanges

How much does shipping cost?

Non-Refundable Shipping Charges

Shipping

Availability, Order Status, and Tracking

What payment options are available?

What do I do if I need a replacement part?

I need to make a correction to my order. What do I do?

Orders

Is it possible to configure a lantern with a straight stem instead of a yoke?

Can you convert an electric lantern to gas?

How much light does an open flame lantern offer?

What size lantern should I purchase?

Does my geographical location affect the type of lantern I should purchase?

What are the different light bulb options in an electric lantern?

What is a wind guard?

What do I need to know to mount my lantern to a post or a column?

I'd like to alter a lantern I own. Can you help with that?

Should I mix different styles of lanterns on the same building?

What size lantern should I choose based on my ceiling height?

What size gas line do I need installed for one of your lanterns?

What finishes do you offer?

Will my lantern patina?

Can your lanterns be on a dusk to dawn timer or automatic timer?

How does a gas lantern work?

How much does it cost to run a gas lantern?

Are your lanterns for indoor or outdoor use?

What are the BTU ratings per hour on your lanterns?

Lantern Operations

Do you have a showroom?

How can I contact you?

How do I find the right lantern for my application?

Website

Do you offer a program for large-scale purchases?

What is the Trade Partner Program?

How do I start using my Trade Partner discount?

How long is my Trade Partner Membership valid?

Trade Partner Program

Installation Guides

Will my lantern age over time?

Installation and Maintenance

Are all of your lanterns certified?Updated a year ago